Terms of sale

# Terms and Conditions of Sale – URBANIMO

## Preamble

These Terms and Conditions of Sale apply to all products sold on the website **[www.urbanimo.com](http://www.urbanimo.com)** by **URBANIMO**, whose registered office is located at:

1605 Church St
Decatur, GA 30030
United States

These terms apply exclusively to online sales made through the website and exclude any sales made through physical retail locations.

By placing an order on this website, the customer fully accepts these Terms and Conditions of Sale.

## Protection of Minors

URBANIMO takes reasonable measures to ensure that customers placing orders are legally capable of entering into binding contracts.

By using this website and placing an order, you confirm that you are at least 18 years old or have authorization from a parent or legal guardian.

## Products

The streetwear apparel and accessories offered on **URBANIMO** are presented as accurately as possible through descriptions and visuals.

However, slight differences in colors, textures, or product appearance may occur depending on screen settings and manufacturing variations.

URBANIMO cannot guarantee permanent availability of all products displayed on the website. In case of unavailability after an order is placed, the customer will be informed by email and offered either a replacement, store credit, or a refund.

## Prices

All prices displayed on **[www.urbanimo.com](http://www.urbanimo.com)** are listed in USD ($) and include applicable taxes unless otherwise stated. Shipping costs are calculated separately and displayed before the final validation of the order.

URBANIMO reserves the right to modify prices at any time. However, products will be billed based on the prices in effect at the time the order is confirmed.

For international orders, customs duties, import taxes, or local charges may apply and remain the responsibility of the customer.

## Orders and Payment

Customers may choose from several secure payment methods available on the website.

Payments are processed securely using SSL encryption technology.

Orders must be paid in full at the time of purchase. Accepted payment methods may include:

* Visa
* Mastercard
* PayPal
* Apple Pay
* Other secure online payment providers available at checkout

URBANIMO reserves the right to refuse or cancel any order in the event of suspected fraud, unauthorized transactions, or payment issues.

## Shipping and Delivery

Orders are processed and shipped within the estimated preparation times displayed on the website.

Customers will receive a shipping confirmation email containing tracking information once the order has been dispatched.

Delivery times may vary depending on the destination and shipping carrier. URBANIMO shall not be held responsible for delays caused by carriers, customs procedures, or force majeure events.

In the event of a delivery issue, customers must contact:

**[contact@urbanimo.com](mailto:contact@urbanimo.com)**

within 48 hours after receiving the package.

## Right of Withdrawal and Returns

Customers have the right to return eligible items within 14 days of receiving their order.

Returned items must be unworn, unused, and returned in their original packaging and condition.

Return shipping costs are the responsibility of the customer unless the item received is defective or incorrect.

Personalized, custom-made, or limited-edition items may not be eligible for return or exchange.

## Personal Information

URBANIMO collects personal information necessary for order processing, customer support, and website improvement.

Customers have the right to access, modify, or delete their personal data by contacting:

**[contact@urbanimo.com](mailto:contact@urbanimo.com)**

Personal data will never be sold to third parties.

## Disputes

These Terms and Conditions are governed by the laws of the United States.

Any dispute relating to the interpretation, validity, or execution of these Terms shall fall under the exclusive jurisdiction of the competent courts located in New York, United States.

## Security

URBANIMO is committed to offering products that comply with applicable safety and quality standards.

Customers are responsible for using products appropriately and following any care or usage instructions provided with the products.